This article on How to Solve Alexa Green Ring Won’t Go Away?
Unable to fix the Alexa green ring, then you arrived at the right place. Here are some easy and effective ways to fix this Alexa green ring that won’t go away.
Alexa is a virtual assistant that performs all tasks through voice commands, be it turning off the light, or playing music.
It performs many functions, like, playing audio, controlling your smart home, answering questions, and engaging your favorite services in order to keep you organized, informed, safe, connected, and entertained.
Alexa works with an active internet connection and is designed to be family-friendly. There could be a reason for the Alexa green ring.
Amazon Echo device displays different rings for different notifications or functions. Before finding the solution to the problem, it is necessary to get familiar with the cause.
Whenever a green ring appears on Alexa, then do not get upset with the Alexa setup. This does not indicate any error with your device.
What is the meaning of the Alexa green ring?
It is vital to know the meaning behind every color of the ring on Alexa. The green ring on Alexa lights up when you have an incoming call or you are on an ongoing call, and network connectivity issues, notifications, and drop in. Drop in feature allows you to make calls from Alexa to others.
There are two variations of green light on the device, Here is what each green light indicates:
- Pulsing green light: If there is a pulsing green light, it indicates you have an incoming call or someone drop in. And if you aren’t available at home to answer the call, then it will keep pulsing if you leave your device turned on. After completing 10 rounds it will stop pulsing.
- Spinning green light: If you pick up the call and you are on an ongoing call, then the green light will spin on Alexa. It will keep spinning clockwise until you are on an active call. And will stop spinning when you hang up the call.
Methods to Resolve Alexa Green Ring won’t go Away
Once you know about the causing roots then it becomes easier to find an effective solution.
If you are unable to resolve Alexa green ring won’t go away issue, then with these steps, you will be able to fix the Alexa green ring. It is vital to follow the below steps accurately.
1. Reboot the Router
If the internet network is weak and slow, then it could cause Alexa green ring pulsing regularly. It can disappear by rebooting the router, to do so unplug it from the power outlet.
And leave it idle for 4-5 minutes. After that plug it back into the power socket and turn the device on.
2. Give a command to Alexa to stop the green light
If the green light is still there even after ending the call, then turn off all the notifications on Alexa through the “do not disturb” option.
Simply give the “Hey Alexa, turn off. ‘Do Not Disturb” command to Alexa, and then it will respond “I won’t disturb you.”
The green light will not appear on the Amazon Echo device, as soon as the mode is on. Turn on this feature by saying “Alexa to turn on, “Do Not Disturb,” and the green light will start flashing green light.
3. Place Alexa near the WiFi router:
If the router is placed far away, then it will not catch WiFi signals properly. And as result, the green light will be stuck on the Amazon Echo device.
Place the Alexa in that location from where it can easily get proper internet speed. And try to bring both devices closer.
4. Restart the Alexa device:
Restarting the device is a universal method yet because it fixes all the minor glitches. To do so first, turn the device off and take out the cables and cord from the power outlet.
Then restart your device properly, and wait for at least 10-15 minutes. After waiting, plug back the power cord back into the wall outlet and turn on the device.
This could help you in resolving Alexa green ring won’t go away issue.
5. Disconnect Alexa from your Phone
If none of the above steps help you out, then the easiest and simple way to fix this issue is to disconnect your phone from Alexa.
However, this is the permanent fix to stop the green light. After disabling this feature you will not be able to receive notifications or calls from your phone through Alexa.
To do so follow these steps:
- Open the Alexa app on your phone.
- Click on devices and then on Echo and Alexa.
- Then select your device and tap on Bluetooth devices.
- At last, choose the device you want to remove.
- Tap on that device and then on forget option.
- After this, Alexa will remove the device from your phone.
- In order to remove every Echo device connected to your phone repeat the above steps.
- If the Alexa is connected to your family member’s phone then remove it also from there with the same procedure.
How to disable the Alexa Green Light?
Many of the users do not like the Alexa blinking light and therefore they want to disable this feature. You can easily disable the green ring on Alexa, go through the below steps to disable Alexa green ring:
- Launch the Alexa app on your phone.
- Then tap on 3 horizontal lines, located in the top left corner.
- After this, tap on the settings option, and then on device settings.
- Go to the Amazon Alexa device and tap on communication.
- Then turn off the communication by clicking on the on/off toggle.
- And after this, you disabled the green light feature off successfully.
- From now on Alexa will not flash and spin a green ring, whenever you will get incoming calls or drop-ins.
Sum up:
Struggling with Alexa green ring, then follow the above methods carefully. Each light has different meanings on the Amazon Echo device.
And the green ring on Alexa tells about incoming calls, notifications, and drop-ins. Go through the below instructions step by step to rectify the Alexa green ring won’t go away.
You can also disable this function on Alexa if you want to. If even after following these methods you are unable to fix the Alexa setup issue, then call the Alexa helpline they will guide you to help you to fix the Alexa green ring.
