Smart Device

How to Fix Orbi Blue Light | Ultimate Guide

Are you struggling with Orbi blue light and wondering how to fix it? If your answer is yes, there is no need to worry, as we have covered you. In this article, we will provide you with a brief guide on the same.

Orbi is a WiFi system that provides a single high-speed network for your entire home. In this, you don’t need to change the network as you move around your home. 

But what if you encounter the Orbi blue light stays on issue? Many users have reported that they are struggling with blue light on the Orbi device. There are various factors that can lead to the same problem.

When the Orbi shows a solid blue light and disappears after a while. This means that the router and satellite are synchronized and the internet is functional. However, if in case, the Orbi blue light stays on, then there is something wrong with your router connection to the satellite. 

Well, this issue can be resolved in a few simple and easy steps. Here we have listed some easy-to-follow resolutions for how to fix Orbi Blue light. Simply have a glance at the following section. 

What does the Orbi Blue Light Meaning?

If the router and the satellite are appropriately synchronized and functioning perfectly, a blue light will appear on the Orbi. But it should also disappear again after a while, which takes at least 3-4 minutes. 

So, before trying to fix the blue light you should get familiar with the Orbi blue light meaning. The following are some common causes that can lead to the blue light stays on problem on the Orbi device. 

  • Outdated or corrupted Orbi firmware.
  • An unexpected glitch in the operation.
  • You have placed the Orbi in the wrong place.
  • Broken connection between the Orbi router and satellite.
  • Slow and weak internet signals.
  • Loose cable connection. 

Steps to Resolve the Orbi Blue Light Stays On

After knowing the root causes, it will be easy to find an effective and effortless resolution to rectify the problem. Below we have listed some tested troubleshooting fixes for the Orbi blue light stays on. 

1. Restart All the Orbi Devices

The foremost step to fix any problem is to restart. Sometimes a simple restart fixes the problem. So, if you encounter the blue light issue, then restart the Orbi devices to fix the problem. Here is how to restart the Orbi devices.

  • Turn off the modem, router, and satellite, and also unplug them.
  • Then reconnect and turn on the modem, and also plug and turn on the router back.
  • Now wait for a few minutes and add the satellite.
  • After that, wait till they automatically establish a connection.
  • Check if the Orbi blue light issue is fixed or not, once restarted properly.

2. Check the Cables Connection

The next method to fix the Orbi blue light stays on issue, you need to check all the cables connection. Because defects in the Orbi cable or port can readily make the whole network connection unstable and non-functioning. 

So, if you see your Orbi satellite blue light stays on, you can resolve it by the following instructions. 

  • Firstly, you have to check if there are any signs of damage to the cable.
  • Ensure both ends of the cable are appropriately connected.
  • Also, see if there is any water or dust deposition on the port.
  • If the cable is damaged, then try another cable and see if it works.

3. Update the Orbi Firmware

If the cable connection is fine, but still facing the Orbi blue light. Then update the Orbi firmware. Because as mentioned above outdated and corrupted firmware can also lead to the same problem. 

So, it is necessary to keep the device updated to its latest version. Here is how to update the Orbi firmware.

  • Log into your Orbi router and open the Admin dashboard.
  • Then go to the Advance tab and click on Administration.
  • After this, choose Firmware Update and click on Online Update.
  • Now click on Check, to check for any available updates.
  • If any new version is available, click on the Update All option.
  • Once updated, you need to restart the router and the satellite.

4. Sync the Orbi Router and the Orbi Satellite

Another fix to get rid of the Orbi blue light stays on, is to sync the router and the satellite. Syncing both devices will fix the problem too. The following are the steps to sync the router and the satellite.

  • The first step is to check if the satellite is connected to the power source.
  • Then, check if the light on the Orbi satellite is white or magenta.
  • Now press the Sync button, located behind the router.
  • Then press the Sync button on the satellite as well. 
  • You will need to wait until the process is complete.
  • Check if the issue is resolved, once the syncing process is done.

5. Reset the Orbi Devices

Last but not least, you can also reset the Orbi devices to rectify the Orbi blue light stays on. Factory reset will erase all the settings you made and bring it back to its factory default settings. Here is how to reset the Orbi devices.

  • Connect the power supply to the Orbi devices as well as the devices themselves.
  • Then lactate the Reset button, on the back of the device.
  • After this, with the help of a paper clip, press and hold the button.
  • Next, release the reset button, when you see the Orbi LED flicker amber.
  • Now you have reset the Orbi devices successfully.
  • At last, resync the satellite and router, and see if the Blue light fixes the problem or not.

Sum up

Hope the provided easy-to-follow step-by-step fixes will help you with how to fix Orbi Blue light. So, to rectify the Orbi blue light stays on issue, all you need to do is follow the above methods as given. 

If none of the above resolutions help you out, then try to get in touch with Orbi customer service. They will provide you with full assistance and also help you to fix the Orbi blue light.

Shabnam Mehra

I am HR Manager by Profession, a Blogger by choice, and a Traveler by passion. These three facets encapsulate my identity, reflecting the diverse dimensions that shape who I am.

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