Orbi Magenta Light | What Does It Mean & How to Fix It

Have you ever experienced the Orbi magenta light on your device? If no is your answer, then don’t be upset, as we have got you covered. In this article, you will get a simple and easy guide on how to troubleshoot it.

Orbi is a mesh networking product that provides seamless WiFi coverage. It helps to create a single high-speed network that gives your entire home complete coverage. This will provide you with the fastest speed throughout the whole home.

But sometimes, it fails to work properly and leads to multiple problems including Orbi magenta light. If you are also one of those who is struggling with the same problem and wondering why this occurs.

Whenever you see a magenta light on the router, then it means that your router is unable to connect with the router. Being unable to access the internet connection is quite frustrating. But the good news is that this problem is curable and can easily be fixed.

So, to rectify the Orbi magenta light, go through the below-provided resolutions. The following effective and effortless fixes will assist you in solving the problem. Simply have a look at the following section.

What Does the Orbi Magenta Light on Router Mean?

There could be various reasons that can cause the Orbi magenta light on router. So, before jumping to fixes you should get familiar with the root causes of the problem. Here we have listed some common causes for the magenta light on the Orbi device.

• The router is unable to get IP from the Internet Service Provider.
• Internet Service Provider interruption.
• The router is unable to connect to the router.
• Loose or damaged cable connection.
• The connection between the modem and router is down.
• The Orbi login admin portal hasn’t been configured correctly.
• Outdated firmware.

Troubleshooting Steps to Resolve the Orbi Magenta Light

Once you have understood the root causes, now it is time to fix it as soon as possible. Below we have a list of different fixes to rectify the Orbi magenta light on router. Go through the following mentioned fixes. 

1. Restart the Orbi Device

It is recommended to restart the device first, before heading over to further solutions. Sometimes, a simple restart fixes all the minor glitches that are causing problems. So, simply restart the orbi device by turning them off and then on back. 

You can restart the Orbi router and see if it fixes the problem. If it is not, then restart all the devices including the modem, router, and satellite. See if the problem is solved or not, once the device is restarted properly. 

2. Check the Cables Connection

If the cables are not positioned correctly and the connection is unstable, as previously stated. Then it can lead to the Orbi magenta light on router problem. It is possible that while cleaning the house, someone has moved some cables.

That might be because the cables might get damaged or loosened by the action. So, you need to check that the cables holding the connection between the router and the existing modem are in place.

Checking that the connection of cables is finger-tight is also recommended. Also, keep in mind that you heard the clicking sound while plugging the cable into the port. 

3. Check with Your Internet Service Provider

If the above method doesn’t help you with the Orbi magenta light, then you can also try to get in touch with your ISP. Sometimes, there can be an internet outage in your area that is causing the problem.

So, to check if this is the reason, you have to log in to your Internet Service Provider account. You can also input your ISP name on the downdetector.som website to check what is the problem.

4. Sync the Router and the Satellite

If still struggling with the Orbi magenta light on router, then sync your router and satellite. If the router and satellite are out of sync, then you may encounter a purple light on the device.

It is recommended that both devices be synced again to resolve this issue. Follow the below instructions to sync the Orbi router and the Orbi satellite.

• First, you need to ensure that the satellite is connected to the power.
• Then press the Sync button, located behind the router.
• Also press the Sync button, which is located behind the satellite for 2 minutes.
• Check if the problem is resolved once the process is finished.

5. Update the Orbi Firmware

Another resolution to get out of the Orbi magenta light on router problem, update the Orbi firmware. If it has been very long since you haven’t updated the device, then you will encounter the same problem.

So, it is required to keep the device updated to its latest version. Here are the steps to update the firmware of the Orbi.

• Initially, log into your Orbi router and visit the Admin dashboard.
• Next, visit Advance and click on Administration.
• Then click on Firmware Update and then on Online Update.
• From there, if any new version is available, click on Update All.
• Once updated properly, you need to restart the router and the satellite.

6. Factory Reset the Orbi 

If none of the above resolutions help you out, then reset your Orbi device. Below are the steps to reset the Orbi device to fix the Orbi magenta light on router

• Ensure that the Orbi device is powered on and connected to a power source.
• Now locate the Reset button and with the help of a paperclip, press and hold the button.
• Then release the reset button, when you see the Orbi flickering amber light.
• With this, you have successfully reset the Orbi device and resync the satellite and router.

Sum up

To get out of the Orbi magenta light issue, all you need to do is follow the above troubleshooting guide. Hope the above-provided methods will assist you in understanding and how to fix the Orbi magenta light on router.

If nothing works then try to get in touch with the Orbi experts. They will provide you with full assistance and also help you in resolving the Orbi magenta light. As they have been resolving such issues for a very long time.

For more information visit on our website : Dolphin Techknology