Are you unable to sync your Orbi satellite and wondering how to fix the Orbi satellite not syncing? Then don’t get upset, syncing Orbi satellite with the router is not a complicated task.
If you are unable to resolve the Orbi satellite not syncing issue and wondering why this occurs? Then you arrived at the correct destination. Here you will get a brief guide on how to get out of this problem.
The Orbi satellite is a device that extends the signal strength and coverage of a Wi-Fi router. Although setting up the router is very simple and also has great power as compared to others.
But at times, there may come a time when you will face the Orbi satellite not syncing. To understand the problem, you should get familiar with everything related to the Netgear Orbi.
If you are also experiencing the same issue and unable to fix it on your own. Then in this article, we will walk through some easy-to-follow problem-solving resolutions, that will help you with the Orbi satellite not syncing.
Why Orbi Satellite Not Syncing?
If the satellite isn’t connecting with the router, then this could be because of numerous reasons. And before jumping to resolutions, it is necessary to get familiar with the root causes. Below we have mentioned some common reasons, that can lead to Orbi satellite not syncing.
- The distance between both the devices is extreme.
- Power interruption or not getting enough power supply.
- The Orbi setup was not done correctly at first.
- Outdated or corrupted firmware.
Methods to Troubleshoot the Orbi Satellite Not Syncing
Once you have understood the root causes, now it will be easy for you to troubleshoot it. Here we have listed some simple and easy problem-solving resolutions. Simply have a look at the below section.
1. Verify your Orbi Setup
If you haven’t set up the Orbi device properly, then you may encounter the Orbi satellite not syncing. Ensure that every step of the Orbi setup process has been diligently completed. You need to determine if the device is connected or not.
If wired, then have a look at the ethernet cable and ensure that it isn’t damaged from anywhere. In case it is damaged or worn out, you need to replace it.
Once you have checked all the connections. Then press the sync button on both devices and see if it is now syncing. If this doesn’t work, then head over to the next method.
2. Bring the Devices Closer
As mentioned above, if you place the device at a long distance. Then there is a possibility that you may encounter the Orbi satellite not syncing.
Distance is the critical element to have a successful synchronization between the Orbi router and satellite. So, it is recommended to bring the devices closer to each other. Also, ensure that the satellite is placed within the range of the router.
3. Check the Power Supply
If the above-mentioned method does not help you, then you should check whether the devices are getting enough power supply. Sometimes, when the device is unable to receive the power supply, then it fails to sync.
Ensure that the socket in which the router and satellite are plugged is working properly. Check the power adapter and socket aren’t damaged anywhere. The Orbi system should obtain an optimum power supply for it to function nicely.
4. Power Cycle the Orbi System
Another way to rectify the Orbi satellite not syncing is to power cycle the Orbi system. Sometimes, excessive usage can cause the device to overheat, resulting in various issues. In such cases, the power cycle works as a miracle.
To power cycle the Orbi system, you need to turn off the satellite and detach all the connected cables. Then let it reset for a while and connect back all the cables. Once attached, turn it on, try syncing the Orbi satellite again, and see if it is now syncing.
5. Update Orbi Firmware
Outdated firmware is another possible reason that can cause the Orbi satellite not syncing problem. So, it has been a very long time, since you haven’t updated, this is what is interrupting the syncing method.
Keeping your device up to date with the newer version is advised. You can easily download the latest firmware software for your Orbi model, by visiting the official website.
6. Factory Reset the Orbi
If none of the above resolutions help you out, then you should reset your device to troubleshoot the Orbi satellite not syncing. Sometimes, the Orbi storage becomes overloaded due to an excess of temporary files.
The stored cache leads to no room to run problems in the device. So, to reset the Orbi, first, locate the reset button on the router and press it.
As a result, the configuration settings you made and excessive junk files will be removed. In this way, you will be able to restore the device to its original settings.
Steps for Syncing Router and Satellite
Hope the above resolutions will help with Orbi satellite not syncing. Now follow the below step-by-step instructions to sync the Orbi router with the Orbi satellite.
- First, you have to bring both the router and the satellite closer.
- Then plug in both devices and power them on.
- Now wait till the LED light on the Orbi satellite starts pulsing white.
- After this, press the Sync button for a couple of minutes, located at the back of the satellite.
- Also, press the Sync button on the router for a minute.
- Now you have to wait for the satellite to sync with the router.
- Once synced you will see a blue light, that shows the connection is good between the devices.
- If it shows amber, then it means devices synced successfully and the connection is fair. Consider moving devices closer.
Sum up
If you are encountering the Orbi satellite not syncing, then try the above effortless and effective resolutions. The above brief guide will help you to understand why Orbi satellite not syncing and how to fix it as well.
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