How To Troubleshoot Orbi Error Code 9914 Issue

Undoubtedly, Orbi is a popular mesh Wi-Fi system. It is known for offering robust and seamless internet coverage throughout your residential and commercial premises.

But, it is a harsh truth that the Orbi router is a tech device. So, it can run into several issues. One of the most common issues is the Orbi Error Code 9914.

How frustrating it is!!

Do you rely on a stable network for work or leisure? Well, this guide is definitely for you. In this guide, you’ll be able to explore the common causes of Orbi error code 9914.

Along with this, we’ll also provide you with key troubleshooting tips that will help you to resolve the issue more effectively.

Why are you scratching your head about such a minor issue?

Just chill!!

Once you dig a little deeper into this guide, you will be familiar with each detail related to the error you are encountering. Let’s get started!!

Common Causes of Orbi Error Code 9914 Issue

Are you going to dive into the troubleshooting steps?

Wait! Wait! Wait!

Before exploring the key fixes it is too significant to understand the potential reasons behind the Orbi Error Code 9914. After knowing the root causes, you can easily diagnose the issue more accurately. This way, you can apply the appropriate fixes as well. So, let’s have an eye on a few of the most common causes related to this error – 

— Firmware Issues

The key reason for the Orbi Error 9914 is outdated or corrupt firmware. In case, the firmware of your router is not up-to-date, it can lead to several compatibility issues, bugs, and performance issues.

— Network Configuration Errors

Incorrect network settings, such as – IP configuration or DNS settings can trigger this error. Changes in the network configuration – either manually or automatically by software updates, may also lead to connectivity issues.

— Internet Service Provider (ISP) Issues

Sometimes, it happens that the issue does not lie within your Orbi system but with your ISP.  Network outages, server issues, or changes in the ISP settings can result in error code 9914.

— Hardware Malfunctions

One important thing that you need to keep in mind is that faulty hardware, such as the Orbi router or satellite units can also lead to various errors. In addition to this, physical damage, overheating, or internal malfunctions in the router can also cause the system to fail.

— Interference or Signal Blockage

Physical obstructions such as – walls, metal objects, or electronic devices can also interfere with the signal of the Orbi system. Such an unwanted signal interruption can lead to connectivity issues. Later on, it may manifest as error code 9914.

— Software Conflicts

Conflicts with several other software or devices on the network can lead to this error. These devices are – firewalls, VPNs, or security software.

Once you understand the above mentioned common causes, you will be able to apply the targeted solutions. It will help you to get your network back up and running.

Troubleshooting Tips to Resolve Orbi Error Code 9914

Here, in this section, we have mentioned the troubleshooting tips to fix the Orbi error 9914 issue that is annoying you –

• Restart the Orbi Router and Satellite

In the first step, just proceed to restart your Orbi router and satellite. Power off the devices. Next, wait for around 10-15 seconds. Later on, you can power them back on. This process can surely help you resolve temporary glitches or a few minor issues that may cause the error.

• Update the Orbi Firmware

Outdated firmware can also cause several connectivity issues. It includes – Orbi Error Code 9914. To initiate the process of checking and updating the firmware:

1. Open a web browser.
2. Log in to the Orbi router’s web interface.
3. For this, you have to enter orbilogin.com or the router’s IP address.
4. Now, go to the “Firmware Update” or “Router Update” section.
5. Last but not least, check if a new version is available. You can also update if it is required.

At the end, you have to make sure that you do not interrupt the upgrading process. Because it can cause further issues. A firmware update can help you fix known bugs as well as improve the performance of your router.

• Check Network Configuration

Incorrect network settings can also lead to several connectivity issues. So, make sure that the IP of your Orbi router and DNS settings are properly configured. For this, all you need to do is –

1. Access the web interface of the Orbi router.
2. Now, navigate to the network settings section.
3. Verify the IP configuration and DNS settings.
4. You also have the option to use automatic configuration.

Have you recently changed the network settings, you can try to revert to the default settings. It will help you to see if that will help you resolve the issue.

• Verify Internet Connection with ISP

Sometimes, the issue may be with your ISP rather than your Orbi system. To rule out ISP issues, all you need to do is –

1. Verify that the other devices connected directly to the modem have internet access.
2. Next, contact your ISP so that you can inquire about any outages or network issues in your area.

In case your ISP confirms no issues, the problem likely lies within your Orbi system.

• Reset Orbi to Factory Settings

If none of the troubleshooting steps given above helps you to resolve the issue, you can consider resetting the Orbi router to its factory settings. For this, all you need to do is –

1. Initially, locate the reset button on the back of the Orbi router.
2. Press the reset button.
3. Hold the button for about 10 seconds until the power LED blinks.
4. Finally, release the button and allow the router to reboot.

• Check for Hardware Issues

Now, it’s the time when you have to inspect the Orbi router and satellite units. It will help you recognize all the signs of physical damage. So, you are required to confirm that the devices are perfectly ventilated and not overheating.

In case you suspect a hardware issue, you have to consider getting in touch with Netgear support. It will also be worth getting a replacement in case the device is under warranty.

• Minimize Interference and Optimize Placement

In the next step, you need to make sure that the Orbi router as well as satellites are placed in open areas. Keep all these devices away from physical obstructions and electronic devices as well. Because all these things may cause interference. With the proper placement, you can enhance signal strength and also reduce the likelihood of errors.

• Disable Conflicting Software

Finally, the time has come to disable firewalls, VPNs, or other network-related software. It may interfere with the Orbi system. Once you are done with this process, you can check if the error persists. Suppose, disabling the software resolves the issue, you can adjust the settings. It will help you allow the Orbi system to function properly. 

Conclusion

In short, the Orbi Error Code 9914 is one of the maddening issues. However it is often resolvable with a few straightforward troubleshooting tips. By getting the proper meaning of the common causes of this error, you can systematically address the issue.

All you need to do is just start with the simple solutions. By following these steps, you can quickly get your Orbi system back on track. In addition to this, you can also ensure a seamless internet connectivity throughout your space.

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