Samsung is a smart TV that is integrated with internet capabilities that offer computing ability and connectivity. It also has a smart remote that gives you control of your Samsung smart TV.
Samsung TV remote is an electronic device that is used to operate the device and also allows you to control it with a click. But what if the Samsung TV remote is not working?
So, before proceeding further, I have a question for you. Have you ever encountered a Samsung TV remote that is not working? If you nod your head, yes, and wonder how to fix it. Then you arrive at the right destination.
Here you will get some easy and effective troubleshooting steps to rectify the same problem. There are numerous reasons that can lead to the Samsung TV remote not working.
While the Samsung TV remote works as hoped out of the box, sometimes you may have to run into glitches. However, the good thing about this problem is that this issue is curable and can be fixed in some simple steps.
Samsung has immovably updated the built-in remote hardware on their TVs. The most delinquent smart TVs come with a solar-powered remote, that has a slim profile.
It does not matter whether you have an old remote or a new remote, the following guide will help you with the smart TV remote not pairing issue. Simply follow the below instructions to rectify that the Samsung TV remote is not working.
Why Samsung TV Remote is Not Working?
Before you head over to the resolutions to fix the TV remote not working problem, you should get familiar with the root of the problem. The following are some common causes that can lead to the Samsung TV remote not working problem.
- Dead or dying batteries.
- Interference with other electronic equipment.
- Physical damage to the remote.
- Infrared problem.
- Loss of pairing.
- Dirt hot stuck underneath the buttons of the TV remote.
Methods to Troubleshoot the Samsung TV Remote Not Working
After reading the above section, you have a basic understanding of the nature of the problem. So, now we will move toward the resolutions to rectify the Samsung TV remote is not working. Ensure that you follow the below guide in a specific order to fix the problem more efficiently.
1. Power Cycle the Samsung TV
It is possible that certain launch settings of the television are re-initialized, so it can kick start the functionality of the remote control. Therefore, you have to reinitialize the TV configuration by power cycling it. Here is how to power cycle the Smart TV.
- First, turn the TV on and unplug it from the power outlet.
- After this, press and hold the power button on the TV.
- Then plug back the TV into the power source and turn it on.
- Now try to use the remote and see whether the problem is fixed or not.
2. Replace the TV Remote Batteries
The Samsung TV remote not working can occur due to dead batteries. There are a few people who check and regularly replace the Samsung TV remote batteries. It is the most obvious reason for the same problem.
So, in this, you need to open the battery compartment and replace the old batteries with the new or fresh ones. Also, ensure that you remove any powder, rust, or dust present in the battery compartment.
It is also possible that the batteries got corrupted or damaged if you haven’t used the remote for a very long time. Simply clean the battery compartment with a dry piece of cloth and put the new batteries in.
3. Re-sync the Samsung TV and Remote
The next method to resolve the Samsung TV remote is not working is to re-sync the TV and the remote. It is possible your TV and remote got de-synced due to which the signal of the remote is not being registered by your remote. Here is how to re-sync the remote and TV.
- Turn off the TV and move away from your TV, approximately 10 inches away.
- Then point the remote to the right bottom side of the TV.
- After that, press and hold the back and pause button, until the pairing message appears on the TV screen.
- Now use your remote, to check if the problem still persists or not.
4. Reset the Smart TV Remote
Another resolution to get out of the Samsung TV remote not working problem is to reset the smart TV remote. There are two ways through which you can reset the TV remote.
If you have an old remote, then remove the batteries from it and press the “Power” button on it for a few seconds. After this, put the batteries back and see if the remote works as expected.
But if you have a new Samsung TV remote, then press and hold the “Back” and “Enter” buttons simultaneously for a few seconds. Doing this will reset the remote to factory settings.
After that, place the remote close to the TV and press the “Back” and “Play” button simultaneously for 5-6 seconds. Now you will be able to see a successful paring notification on the TV screen.
5. Use the SmartThing App to Control the TV
If you are still facing the same problem, then you should try to use the SmartThing app to control your TV. This app is available for both iPhone and Android and can easily be downloaded from Google Play tor or the App Store.
- Once you have downloaded the app, open it on your device and allow all the necessary information.
- Next, go to the “Device” tab and choose the “Add Device” option.
- After this, scan the nearby devices and add your Samsung TV from the following menu.
- Also, ensure that your phone and Smart TV are connected to the same WiFi network.
- After this, click on OK and enter the verification code on your phone.
- Now launch the Samsung TV remote menu and enjoy all the functions available in the app.
Sum up
Certainly, the above effective and effortless comprehensive guide will assist you with how to resolve Samsung TV remote is not working. Follow the problem-solving resolutions to rectify the same problem.
Even after following the steps, the Samsung TV remote not working issue still persists. You can get in touch with experts or buy a generic remote from a big store retailer.
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