Have you ever encountered the Orbi pink light issue? If yes is your answer, were you able to fix it on your own? If not, then no need to worry, as we have to get you covered. Here you will get a brief guide on how to resolve the pink light on Orbi.
Orbi is a WiFi system, which allows you to have one network name and password. With this, you don’t have to change the network as you move around your home. But at times, it leads to unexpected issues.
Many users have reported, that they are struggling with the Orbi pink light. There are multiple factors that can drive this situation. However, encountering the pink light problem is quite common.
You can also end up scratching your head afterward. Whenever you see the pink LED light on the Orbi router, it indicates there is no active internet connection. Whereas, if you see a pink light on the Satellite, it means it is unable to build a connection with the router.
There are numerous factors, that can lead to the Orbi pink light issue. But the good news is that the pink light issue is curable and can be fixed with a few simple steps. If unable to do this on your own, then go through the following easy-to-follow troubleshooting resolutions.
What are the Reason behind Orbi Pink Light
The pink LED light on the Orbi is a warning light, that indicates a problem with the Orbi router. It shows, that the router is not able to connect to the internet.
So, before jumping to fixes, you should know the root causes of the problem. Below we have listed some common causes for the Orbi pink light.
- Broken or loose cable connection.
- Internet outage in your area.
- Temporary software glitches.
- Firmware got corrupted or buggy.
- Incorrect placement of the router and the satellite.
Ways to Fix Orbi Pink Light Issue
Hope now you have understood the reason behind Orbi pink light issue, now it is time to fix it as soon as possible. Follow the below-mentioned fixes to troubleshoot the pink LED light from the Orbi device.
1. Link your Devices Correctly
If you want to operate the Orbi problem-free, then you need to ensure that you have correctly linked to your internet modem and the satellite. You will experience problems if you are connected through a faulty cable.
So, all you have to do is, ensure the ethernet cable is in good condition and the link is finger tight. If connected wirelessly, then making wireless connections between gadgets is not recommended.
If you do so, then it will disrupt the WiFi signals of the Orbi. Interference with the WiFi signal is the most frequent problem, which can also drive the pink light issue.
2. Check with the Internet Service Provider
If the devices are properly linked, then check with your internet service provider for any internet outage issues. Sometimes, the problem occurs because there is no internet in your area.
So, simply, get in touch with your internet service provider or use their dedicated app to see what is the problem. If the problem is from the end, then all you can do is wait till the problem is fixed from the end.
3. Check the Cable Connection
The next, method to fix the Orbi pink light is to check the cable connection. As mentioned above loose cable connection can also cause the same problem. The cable got loose or damaged by the action while cleaning the house.
So, firstly, ensure all the connections are firmly inserted into the ports. Also, check for any sign of damage in the cable. Replacing a damaged cable with a new one is if the cable is damaged.
4. Relocate the Orbi Router and the Orbi Satellite
If nothing works, then try relocating the router and the satellite. If the Orbi devices are too far away or placed incorrectly, the pink LED light may appear. So, bring the device closer and see if it works or not. If you have a multi-story house, then you should place one Orbi device per floor.
5. Update the Orbi Device
Another method to get out of the Orbi pink light issue is to update the Orbi device. If your device is running on outdated firmware, then you will encounter the same problem.
So, it is recommended the keep the device updated to its latest version. Here is how to update the Orbi firmware.
- First, connect your mobile to the Orbi WiFi router network.
- Then on your phone open the Obi app and enter the Orbi admin password.
- After this, click on sign in and the admin dashboard will display.
- Next, click on the menu icon and visit settings.
- Now choose Routers Settings and click on scroll down.
- Then click on Check for Updates.
- If you see the option Update firmware, now the router has a new update.
- At last, follow the on-screen interactions to update firmware.
6. Factory Reset the Orbi Device
If none of the above fixes help you to fix the Orbi pink light, then factory reset your Orbi. This will remove all the corrupt settings and bring it back to its default settings. Here is how to factory reset the Orbi device.
- Locate the small pin-size hole reset button on the back of the Orbi router.
- Next, insert the paper clip or any sharp object in the reset button hole.
- Then press and hold the reset button, till the LED light starts flickering amber.
- After this, take out the paper clip and give some time to Orbi to finish the reset process.
- Once done, you need to resync the Orbi router and satellite.
- After synchronization, check whether the problem has been solved or not.
Sum up
If you encounter the Orbi pink light, then there are a few things that you can try to fix the same. So, to rectify the pink LED light on the Orbi device, all you need to do is follow the above fixes as given.
Hope the above guide will help you to understand the reason behind Orbi pink light and how to fix this as well.
