Effective Troubleshooting Tips To Resolve Firestick Error Code 12

Amazon Firestick is a well-prominent streaming device. It allows users to access an array of content that includes – movies, TV shows, and live streams. However, just like other digital devices, Firestick users have to encounter errors. It certainly disrupts their entire streaming experience.

The major issue that you have to face is Firestick Error Code 12. It definitely prevents users from enjoying their favorite content. Are you encountering Firestick Error 12?

You need not worry at all!! We will offer you a detailed breakdown of all possible reasons behind the issue. In addition to this, we will also provide you with step-by-step troubleshooting tips to fix the issue more effectively.

Let’s get started!!

What is Firestick Error Code 12?

Commonly, Firestick Error Code 12 is concerned with issues that are related to the  Amazon App Store. It can occur due to Firestick’s ability to connect with Amazon services. It typically occurs when –

• Users make an effort to install or update apps.
• Firestick is unable to identify a linked Amazon account.
• The device is not able to cross-check purchases.

Note: The error can truly be frustrating. But with the help of the right troubleshooting steps, you can surely get your Firestick working smoothly once again.

Key Reasons for Firestick Error Code 12

There are various factors that cause Firestick Error 12. Once you understand these issues you can be able to apply the right fixes. Here is a list of a few of the most common issues. Let’s have an eye on the common reasons given below –

1. Outdated Firestick Software

Is your Firestick’s firmware outdated? If so, it will not be compatible with the advanced Amazon services. It leads to Firestick Error 12.

2. Amazon Appstore Issues

This issue mostly occurs due to several issues with the Amazon App Store. As an outcome, it prevents app installations or updates as well.

3. Poor Internet Connection

A weakness or instability in internet connection can be a barrier. It causes your Firestick to not be communicated with Amazon servers. It surely triggers the error.

4. VPN or Proxy Interference

Are you using a VPN or proxy? If so, it may create a blockage to Firestick’s connection to Amazon services. As an outcome, it causes Firestick Error 12.

5. Amazon Account Issues

In some cases, Firestick may have several troubles while cross-checking your Amazon account. It leads to error code 12 on your Firestick.

6. Device Registration Problems

Is your Firestick not properly registered with your Amazon account? If so, it may struggle to authenticate app installation or purchases too.

How to Fix Firestick Error Code 12?

Now that you have understood all the possible causes for Firestick Error Code 12. It’s the right time to go through the comprehensive troubleshooting steps. This way, you can eliminate this error more conveniently. Let’s check out all the tips to get a sigh of relief…. 

1. Restart Your Firestick

The first and easiest step is to start refreshing your Firestick. It is helpful in refreshing the system and clears all minor glitches.

— Steps to Restart Firestick

1. At the beginning of the process, you need to press the Home button on your Firestick remote.
2. Now, hold this button.
3. After that, navigate to Settings > My Fire TV > Restart.
4. Finally, wait for the device to reboot. You also need to check if the error is resolved.

2. Check and Update Your Firestick Software

To escape compatibility issues, you have to upgrade the firmware. It confirms the latest fixes and security patches. 

— Steps to Update Firestick

1. Initially, go to Settings > My Fire TV > About.
2. Next, select Check for Updates.
3. If there is an update available, you have to download and install it.
4. Finally, restart the device and cross-check if the error is fixed.

3. Ensure Your Firestick is Connected to the Internet

If the internet connection is weak, the Firestick Error 12 can be triggered. To double-check the connectivity of your Firestick to the internet, the steps you have to follow.

1. In the first step, go to Settings > Network.
2. Now, select your Wi-Fi network and cross-check signal strength.
3. After that, restart your modem and router. For this, you have to unplug them for 30 seconds. Next, you have to reconnect them.
4. Thereafter, switch to a different network. You can also refer to or use a mobile hotspot to check if the issue is network-related.

4. Deregister and Re-register Your Amazon Account

When your Firestick is having trouble verifying your Amazon account, you can go ahead to deregister and re-register. It can help you a lot.

— Steps to Deregister Firestick

1. Firstly, go to Settings > My Account > Amazon Account.
2. In this step, you have to select Deregister and confirm the action.
3. Later on, restart your Firestick.
4. Last but not least, re-register by signing in with the use of the correct & valid Amazon credentials.

5. Clear Cache and Data of Amazon Appstore

Once you clear the corrupted cache and data in the Amazon App Store, you may surely resolve Firestick Error 12. By clearing them, you can surely resolve all the issues. 

— Steps to Clear App Store Cache and Data

1. At the beginning of the process, go to Settings > Applications > Manage Installed Applications.
2. Now, find the Amazon App Store and choose it.
3. In the next step, click Clear Cache and then Clear Data.
4. Later on, restart the Firestick and cross-check if the error is gone.

6. Disable VPN or Proxy

If you’re using a VPN or proxy, it could be interfering with Firestick’s ability to connect with Amazon services.

— Steps to Disable VPN on Firestick

1. In the first step, go to Settings > Applications.
2. After that, find your VPN app and disable it.
3. Thereafter, restart the Firestick and cross-check if the issue is resolved.

7. Reset Firestick to Factory Settings

In the last step, you can reset the Firestick to the factory settings. Here are the steps to follow –

1. Initially, go to Settings > My Fire TV > Reset to Factory Defaults.
2. In the next step, confirm the reset and wait for the process to complete.
3. Later on, set up your Firestick from scratch and cross-check if the error still persists.

Final Thoughts

To be honest, facing Firestick Error Code 12 can be too much frustrating. But, with the help of the right troubleshooting steps, you can resolve it quickly. This way, you can get your device back in working condition.

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