Orbi is a WiFi system from Netgear that creates a single network for your entire home. It has a single network name and password; you don’t have to change the network as you move around your home.
However, with other devices, Orbi is also prone to problems. Many users have reported that they are struggling with Netgear Orbi purple light. There are multiple reasons that can lead to the same problem.
If you belong to the same category and are struggling with the same problem. Then no need to worry, you are at the correct destination. In the following guide, you will get a brief guide on Orbi purple light.
Usually, if you see the purple light on the Orbi router, then it shows that the router is unable to connect to the internet. Whereas, if you see the purple light on the Orbi satellite, it shows the satellite cannot sync with the router.
The Orbi purple light issue is quite frustrating. But with this, the good news is that this problem is curable and can be fixed in a few simple and easy steps. Go through the following guide to fix the purple light on the Orbi.
What Does Netgear Orbi Purple Light Meaning?
No matter what the problem you are suffering through, it is necessary to know the root causes. When we know the reason causing the problem, then it becomes easy to recognize and implement an efficient and adequate solution. Here are some common causes, that can lead to Orbi purple light.
- Internet Service Provider interruption.
- The router cannot connect to the internet.
- Orbi satellite is unable to sync with the router.
- The connection between the router and the modem is down.
- Loose or damaged cable connection.
- Outdated firmware.
- Orbi login portal isn’t configured properly.
Steps to Resolve Netgear Orbi Purple Light
After knowing the root causes for the Orbi purple light, now it is time to fix it as soon as possible. Resolving the purple light issue isn’t a complicated task, it is simpler than you think. You can try the following fixes to get rid of the purple light on the Orbi device.
1. Restart the Orbi Device
Sometimes, a simple restart fixes all the minor bugs and glitches that are causing the problem. So, to rectify the Netgear Orbi purple light. To do this, first, try restarting the Orbi router and see if the problem is solved or not.
If in case not, then try restarting all the Orbi devices, including the modem, router, and satellite. Once done, check whether the problem is solved or not. If not, then head over to the next resolution.
2. Check with the Internet Service Provider
If there is an internet outage problem in your area, then you might see the purple light on the Orbi device. To check if this is the problem or not, you can log into your ISP account or use their app on your phone.
You can also input your ISP name on the downdetector.com website to check what happened. If the problem is from the end, then all you can do is wait till the problem is solved by the technician.
3. Check the Cable Connection
As mentioned above, loose and damaged cable connections can also lead to the Orbi purple light. It is possible, that while cleaning the house, someone unintentionally moved the cable.
That is because the cables may be damaged or loose by the action. So, it is better to go check if there is any damage to the cable and ensure both ends of the cables are in the ports properly.
4. Sync the Router and the Satellite
If nothing works, then try to sync the router and the satellite. Because when the router and satellite are out of sync, you will encounter the Netgear Orbi purple light. So, to fix this you need to sync the Orbi router with the satellite. Here are the steps on how you can sync both devices.
- Ensure the satellite is connected to the power source.
- Next, press the sync button, located at the back of the router.
- Also, press the sync button behind the satellite for 2 minutes.
- After this, wait till the process is completed.
- Once done, see whether the purple light issue is solved or not.
5. Update the Orbi Device Firmware
Another resolution to get out of the Netgear Orbi purple light issue is to update the firmware. At times, outdated firmware can also cause the purple light on the Orbi. Below are the steps to update the Orbi firmware.
- To update the firmware, first, you have to log into the Orbi router.
- Now visit the Admin dashboard and then to the Advance tab.
- After this, choose the Administration option and click on Firmware Update.
- Next, click on Online Update and then on Check to check for updates.
- If any new update is available, click on the Update All option.
- Once updated successfully, restart the router and the satellite.
6. Factory Reset the Orbi
Another method to resolve the Orbi purple light issue is to factory reset the Orbi device. This will erase all the settings you made and bring it back to its default settings. Follow the below instructions to reset the Orbi device.
- Firstly, ensure the Orbi device is turned on and connected to the power.
- Then locate the Reset button on the back of the devices.
- Now with the help of a paperclip, press and hold the reset button.
- After this, release the button, when you see the LED light on the Orbi flicker amber.
- Next, resync the Orbi satellite and the Orbi router.
- Once synced properly, check if the Orbi purple light issue is solved or not.
Sum up
Resolving the Netgear Orbi purple light is not as complicated as you think, it is more simpler than you think. Resolving the Orbi purple light does not require too much workaround.
So, to rectify the purple light on the Orbi, all you need to do is follow the above fixes as given.
