How to Guide

Methods To Fix Ring Doorbell Won’t Connect To Wi-Fi

Are you facing several issues because of an error namely –Ring Doorbell not connecting to Wi-Fi? Well, there can be a multitude of reasons for this. Below are a few common causes. So, it is a must for you to understand the potential causes of such Wi-Fi connectivity issues with your Ring Doorbell. 

Once you move ahead to address these issues, you can definitely ensure a stable connection for your device. Along with this, it will also be possible for you to enjoy its full range of features.

Let’s have an overview of the reasons mentioned below –

Reason Behind Ring Doorbell Won’t Connect To Wi-Fi

1. Weak Wi-Fi Signal

  • Distance from Router: Your Ring Doorbell may be too far from the router. Or else the signal may be too weak. This way, it will not be possible for you to establish a reliable connection.
  • Obstructions: Walls, doors, and other obstacles between the router and the doorbell can also interrupt the Wi-Fi signal.

2. Incorrect Wi-Fi Credentials

  • Wrong Password: If you enter an incorrect Wi-Fi password, it will prevent the Ring Doorbell from connecting to the network.
  • SSID Issues: Due to the incorrect Wi-Fi network (SSID), or having multiple networks, you may also have to face Ring Doorbell not printing issues.

3. Network Configuration Issues

  • Network Band: Typically, the Ring Doorbells work on 2.4 GHz networks. In case, your router only offers a 5 GHz band, then the doorbell won’t be able to connect.
  • Channel Overcrowding: If too many devices are connected with the same Wi-Fi channel, it can cause congestion. Apart from that, it can also affect connectivity.

4. Router Settings

  • Firewall Restrictions: There are some routers that have firewalls. It enables you to block new devices from connecting. So, make sure to enable your router’s firewall settings to allow the Ring Doorbell to connect.
  • MAC Address Filtering: In case, the MAC address filtering is enabled on your router, you are required to add your Ring Doorbell’s MAC address to the allowed list.

5. Firmware or Software Issues

  • Outdated Firmware: Sometimes, neither your Ring Doorbell nor your router have the latest firmware updates. This way, you will not be able to ensure compatibility and performance of your device.
  • App Issues: If you are not making use of the latest version of the Ring app, you may have to deal with the Ring Doorbell not connecting error. Such bugs in the app can also cause connectivity issues.

6. Power Issues

  • Battery Level: If your Ring Doorbell’s battery is low or it is not fully charged, you may have to face various issues. This way, you will have to be in trouble while maintaining a connection to Wi-Fi. 
  • Power Supply: If you have a wired device, and it is not receiving adequate power, then Ring Doorbell won’t connect to Wi-Fi. Such power interruptions can affect Wi-Fi connectivity.

7. Internet Service Issues

  • ISP Problems: It can also happen that the issue lies with your internet service provider. Due to this, devices in your premises may have to experience connectivity issues.
  • Bandwidth Limitations: If the other devices are using heavy internet, it can affect the bandwidth available for your Ring Doorbell. As a result, you will have to suffer from connectivity issues.

8. Interference from Other Devices

  • Electronic Interference: There can be a few other electronic devices such as – microwaves, cordless phones, and baby monitors. One of these devices can interfere with Wi-Fi signals.
  • Competing Wi-Fi Networks: Sometimes, it happens that the Wi-Fi networks nearby you, can cause interference. It happens,  especially if they are on the same channel.

Quick Fixes For Ring Doorbell Not Connecting To Wi-Fi

Do you have to confront several problems while connecting your Ring Doorbell to Wi-Fi? If so, it will be worth trying the quick fixes given below. It will help you to get your device back online. Once you follow these quick fixes, you can resolve various common Wi-Fi connectivity issues. Along with this, you can also ensure you enjoy a stable and strong Wi-Fi connection.

Later on, you will also be able to get the most out of the key features and functionalities of your Ring Doorbell. So, why are you wasting your precious time on other things? Let’s come to the main point and have an eye on the solutions to the Ring Doorbell not connecting to Wi-Fi.

1. Restart Your Devices

  • Restart the Ring Doorbell: Initially, you need to hold down the setup button on the Ring Doorbell. Do it for 15 seconds. This way, you may surely be able to restart it. Now, wait a few moments before attempting to reconnect.
  • Reboot Your Router: To reboot your router, unplug your router for 30 seconds. After that, plug it back in. It will help you resolve temporary network issues.

2. Check Wi-Fi Signal Strength

  • Move Closer to the Router: If it is possible for you, move your Ring Doorbell closer to the router. It will definitely help you to improve signal strength.
  • Use a Wi-Fi Extender: Sometimes, moving closer isn’t an option. In such circumstances, you can consider using a Wi-Fi extender. As a result, you can boost the signal strength at the location of your doorbell.

3. Verify Wi-Fi Credentials

  • Double-Check Password: In this step, you need to ensure that you are entering the correct Wi-Fi password. It will help you accomplish the Ring Doorbell setup process.
  • Check Network Name: You are required to confirm that you are connecting to the correct network (SSID). It is applicable especially if you have multiple networks.

4. Update Firmware and Software

  • Ring Doorbell Firmware: First, use the Ring app. By using it, you are able to check for and install any available firmware updates for your doorbell.
  • Router Firmware: In this step, you are required to visit your router manufacturer’s website. This will allow you to check for and install any available firmware updates for your router.
  • Ring App: Now, you need to make sure that you have the latest version of the Ring app installed on your phone.

5. Adjust Router Settings

  • Switch to 2.4 GHz Band: It is essential for you to ensure that your Ring Doorbell is connecting to the 2.4 GHz band. That way, you can come to know about all those Ring Doorbell models that do not support 5 GHz Wi-Fi.
  • Disable MAC Filtering: Suppose, your router uses MAC address filtering. It will help you to add the Ring Doorbell’s MAC address to the allowed list.
  • Check Firewall Settings: Now, you need to ensure that your router’s firewall settings are not blocking the Ring Doorbell.

6. Clear Network Congestion

  • Limit Other Devices: This step is about reducing the number of devices connected to your Wi-Fi network. It will be helpful for you to free up bandwidth for the Ring Doorbell.
  • Change Wi-Fi Channel: After that, it will be best to use your router’s settings. This will enable you to switch to a less congested Wi-Fi channel. In such circumstances, several tools like Wi-Fi analyzers can be helpful to you to find the best channel.

7. Power Cycle the Doorbell

  • Remove and Reinsert Battery: If you have battery-powered models, you are required to remove the battery. Next, wait for a few seconds. And after that reinsert it.
  • Check Wired Connection: On the other hand, if you possess wired models, you need to ensure that the doorbell is receiving adequate power. Later on, check the wiring and power source.

8. Use Ring’s Setup Tools

  • Ring App Setup Wizard: This step is all about, following the step-by-step setup instructions in the Ring app. It will guide you through connecting your doorbell to Wi-Fi.
  • Troubleshooting Tools: Now, it is worth using the troubleshooting tools in the Ring app. It will be advantageous for you to diagnose and resolve common connectivity issues.

9. Reset Network Settings

  • Reset Wi-Fi Connection: To kick start the process of resetting the Wi-Fi connections, you have to open the Ring app. Now, go to “Device Health” and choose “Change Wi-Fi Network.” After that, follow the prompts to reconnect your device to Wi-Fi.
  • Factory Reset: If none of the troubleshooting steps mentioned above works for you, you may prefer to perform a factory reset on your Ring Doorbell. As a result, all of the settings will be erased. Then, you will need to set it up again from scratch.

10. Check for Environmental Interference

  • Reduce Electronic Interference: It will be better for you to keep other electronic devices like cordless phones and microwaves away from the router and doorbell. This way, you can reduce interference.
  • Position Router Optimally: Last but not least, place your router in a central, elevated position. This way, you can maximize signal coverage and strength as well.

Bottom-Line 

Hopefully, after taking a deep dive into this blog post, you will be able to be aware of the reasons for the Ring Doorbell not connecting. Along with this, you will have an idea about the troubleshooting methods that will help you to resolve this bug. So, it is a must for you to explore the information given above. As an outcome, you will certainly be able to get back your Ring Doorbell.

For more information visit on our websites : Dolphin Techknology

Shabnam Mehra

I am HR Manager by Profession, a Blogger by choice, and a Traveler by passion. These three facets encapsulate my identity, reflecting the diverse dimensions that shape who I am.

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