The Roku app is the most convenient way to control your Roku streaming device. In addition to this, you can also have a command over streaming media and using additional features such as – private listening. But still, users have to encounter several issues while using the Roku device.
The most annoying issue that you have to deal with is – Roku App is Not Responding. As an outcome, it becomes difficult for you to navigate or utilize the app properly.
Are you also facing this issue? Don’t fret!
Once you explore this detailed guide, you will get the explanation of the possible reasons behind the Roku app that is not responding. In addition to this, you will also be aware of the simple and the quick troubleshooting tips to fix the issue more effectively.
Let’s scroll down!
Why is the Roku App Not Responding?
There are a multitude of possible reasons why your Roku App is Not Responding. Is your Roku device not working correctly? Let’s have a look at a few of the most common causes of this issue…..
1. Internet Connection Issues
The Roku app depends on a stable internet connection to function properly. If your connection is weak or unstable, the app may freeze. In addition to this, the Roku app may also lag or stop responding.
2. Outdated Roku App Version
Is your Roku app outdated? If it is, you have to encounter several compatibility issues. It will also lead to issues such as – freezing or crashing.
3. App Cache or Data Corruption
With the passage of the time, the Roku app stores temporary data. This way, it may become corrupted. As an outcome, it will stop responding.
4. Roku Device and App Not Connected to the Same Network
It is a must for both your smartphone/tablet and Roku device to be connected to the same Wi-Fi network. This is required for the Roku app to work properly. If they are on different networks, the app won’t function properly.
5. Roku Device is Unresponsive
In case, your Roku streaming device is frozen or not responding, the app will fail to connect and function correctly.
6. Background Apps Interfering
A few certain apps running in the background on your smartphone may interfere with the Roku app. It causes your App to be unresponsive.
7. Smartphone Software Issues
Has your smartphone or tablet comprised outdated software or system glitches? If it is, the Roku app will stop responding.
8. Server Issues with Roku
In some cases, Roku servers have to experience downtime. This is why the Roku app’s functionality may be affected.
How to Fix the Roku App Not Responding
If the Roku App is Not Responding, you can follow the quick and effective troubleshooting tips. This way, you can resolve the issue more conveniently. Let’s have an eye on the troubleshooting tips given below –
1. Check Your Internet Connection
The Roku app needs an active internet connection. It ensures strong and stable Wi-Fi is the first step in troubleshooting.
— How to Check and Fix Your Internet Connection
- At the beginning of the troubleshooting process, you need to restart your Wi-Fi router. You can do it by unplugging it for 30 seconds and plugging it back in.
- Now, move it closer to your router to improve signal strength.
- After that, switch to a 5GHz Wi-Fi band to enjoy better performance.
- Thereafter, use a speed test tool. This way, you can ensure your internet meets the minimum speed requirements for streaming on Roku.
2. Restart the Roku App
The Roku app is not responding?? You can restart it and can fix minor glitches.
— Steps to Restart the Roku App:
- In the first step, you have to close the Roku app completely on your smartphone.
- Now, wait for 10-15 seconds and reopen the app.
- Then, try to use the app again.
3. Update the Roku App
Don’t you want to encounter Roku freezing and crashing due to an outdated app? If yes, you need to update the Roku app by following the process for the same. Let’s see how you can do it –
— How to Update the Roku App:
- For Android Users:
- In the first step, open the Google Play Store.
- Now, search for Roku and tap Update if available.
- For iPhone Users:
- First of all, open the App Store.
- In the next step, search for Roku and tap Update if available.
4. Clear App Cache and Data
If the Roku app is not responding, you can clear the app cache. It can help you to fix the problem.
— Steps to Clear Roku App Cache:
- For Android Users: Initially, go to Settings > Apps > Roku. After that, tap Storage & Cache. Thereafter, select Clear Cache and Clear Data.
- For iPhone Users: Being an iPhone user, you need to uninstall and reinstall the Roku app. But you need to keep one thing in mind that iOS doesn’t provide an option to clear the cache manually..
5. Restart Your Roku Device
In case, the Roku device is frozen, you are required to restart the Roku device. As an outcome, the app will start working properly once again.
— Steps to Restart Roku:
- To kick-start the restarting procedure, you need to unplug your Roku device from power.
- Now, wait for 30 seconds.
- After that, plug it back in and turn it on.
6. Restart Your Smartphone
With just a simple restart of your phone, you can clear all background issues. This way, the Roku app will start responding once again.
— How to Restart Your Phone:
- For Android: In this case, you have to hold the power button and choose Restart.
- For iPhone: Now, press the power button. Then, hold this button again until the slider appears. After doing so, you can slide to power off and restart.
8. Reinstall the Roku App
In case, none of the troubleshooting steps given above works for you, you can try to re-install the Roku app once again.
— How to Reinstall the Roku App:
- To kick-start the process, you need to uninstall the Roku app from your phone.
- After that, restart your device.
- In the next step, reinstall the app from the App Store (iPhone) or Google Play Store (Android).
Final Thoughts
In a nutshell, the above-given solutions will help you to fix the issue more quickly and easily as well.
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