Orbi Satellite Offline | Here’s How to Get It Back Online!

Orbi satellite is a device that works with an existing Orbi router or system to extend and boost WiFi coverage. This helps in eliminating dead zones and ensures seamless coverage throughout a space.

But what if you encounter the Orbi satellite offline? Well with this, I have a question for you. Have you ever encountered the Orbi satellite offline issue? If yes is your answer, then were you able to fix it on your own?

If not, then you arrived at the correct destination. In the following guide, you will get a brief and explained resolution to rectify the Orbi satellite offline. However, many reasons can lead to the same problem.

But the good news is that the satellite is offline is curable and can be fixed in a few simple and easy steps. However, when there is a glitch in your app or the configuration issue with your device, you will experience Orbi satellite offline.

If you are also one of those who is struggling with the same problem. Then the following easy-to-follow step-by-step instructions will help you resolve the satellite offline problem.

What are the Causes of Orbi Satellite Offline?

Before you head over to resolutions to troubleshoot the problem you are suffering through. It is necessary to get familiar with the root causes. Although there could be many reasons for this offline issue, below are a few of them mentioned. 

• Interference of other devices.
• The network is overloaded.
• Connectivity issue.
• The issue with the hardware.
• Physical obstructions.

Check Out The Solutions To Fix Orbi Satellite Offline Issue

Unable to make the most out of Orbi because the satellite is offline. Well, it is incredibly frustrating when the satellite is connected to the router. But it is still not giving any response. Don’t get worried and give a second thought to the problem. Go through the following simple fixes to rectify the Orbi satellite offline. 

1. Reboot the Orbi Satellite

Reboot the orbi satellite if you are struggling with the offline issue. The problem might be occurring due to some technical glitches. So, to fix this the first and foremost step is to power cycle the Satellite. To do this, you just need to unplug it and wait for a few minutes. Then plug it back in and see if it is still showing offline or not.

2. Check the Power Supply

If rebooting doesn’t work, then check whether the device is receiving enough power supply or not. Because when the device goes offline, then it means the problem is with the power supply.

Ensure that you won’t plug the device into non-working or burned sockets. If you have connected the device to a power extension, then simply plug it directly into the socket.

Furthermore, there is a possibility of fluctuating or faulty power supply by plugging the device into another socket. Also, ensure that the socket is within the range of the router, to establish a strong signal.

3. Verify the Orbi is Configured Properly or Not

The next method to get rid of the Orbi satellite offline issue is to configure the device properly. If you have set up the device partially or improperly, then you find yourself entangled in a mess of Orbi satellite offline issues. So, in this, simply go ahead and head over to the next resolution.

4. Run a Ping Network Test

If in case none of the above methods help you out, then run a ping network test. The ping network test is a test that verifies the status of a networked device. So, it is recommended to consider a ping network test on the device that is connected to your Orbi. Here is how to run a ping network test for your Orbi satellite.

• First, you have to enter “cmd” to launch the command prompt.
• Next, in the command prompt, enter “ping”  and click on the space bar.
• Then enter the IP address you would like to ping.
• At last, review the ping results displayed.

5. Try Another DNS Server

Even after following the above fixes, still face the Orbi satellite offline issue, then try to switch the DNS server. If you have connected your Orbi to a DNS server the comprises corrupted data.

Then also you will come up with the satellite offline issue. If this is the issue, then you can either prefer using a different DNS server or consider changing the settings to fix the problem. 

6. Manually sync the Orbi Satellite

Another way to resolve the Orbi satellite offline is to manually sync the device. Here is how you can sync the satellite manually.

• Press the Sync button located at the back side of the satellite.
• Then within a couple of seconds, press the Sync button on the router.
• After this, wait for the satellite to sync with the router.
• Once done successfully, see if the problem is solved or not.

7. Reset the Orbi WiFi System

Last but not least, you can also try to reset your Netgear Orbi WiFi system to get out of the Orbi satellite offline problem. Factory reset will remove and erase all the settings that you made. Here is how to factory reset the Orbi WiFi system.

• Locate the reset button on the device.
• Next, with the help of a paper clip, press and hold the reset button.
• Keep pressing the reset button until the power LED blinks amber.
• If you are resetting a wall-plug satellite, the ring LED will blink amber.

Sum up 

Resolving the offline satellite problem isn’t a complicated job and does not require too much workaround. It is much more straightforward than you might consider. Follow the above problem-solving resolutions as given to rectify the Orbi satellite offline. 

Hope the provided solutions to fix the Orbi satellite offline issue will help you out. If none of the above methods help you out, then try to get in touch with Orbi experts. They will provide you with full assistance and also assist you with Orbi satellite offline.

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