Amazon Echo is a device that is used to interact with Alexa, whereas Alexa is a virtual assistant that responds to voice commands and also performs small tasks like checking the weather, reminders, and playing songs and news.
Different lights on the Alexa indicate different things. You might have noticed the green light on the Alexa. It appears only if you have an incoming call, a connectivity issue, notifications, and a drop-in call. The green light on the Alexa does not indicate any error with your Echo device.
If it is a pulsing green light then it indicates that someone is calling you and someone is dropping in, and when you say to answer the call then you connect with the caller. And if it is a spinning green light, this light appears when you are on an active call and will disappear on its own after hanging up the call. The green ring appears as spinning clockwise on the Alexa when you pick up the call and it will keep spinning as long as you are on the call.
What is the Meaning of an Alexa drop-in call?
The Alexa drop-in call feature means that you can call any of your connected Alexa devices and even your friend if they use Alexa calling. And if they have connected with the Alexa app then you do messages and calls to them.
How to turn off the green light on Alexa?
If you want to disable this green light feature, then simply disconnect phone calls from Alexa. Follow these steps to turn off the green light on Alexa:
- On your smartphone open the Alexa app.
- On the top left corner click on the three lines.
- Then click on device settings and then on Amazon Alexa.
- Scroll down and then click on the communication.
- Turn off the on/off digital switch, and its color will change to grey.
- From now Alexa will not show a green light when there are any calls or notifications.
Simple and effective methods to fix Alexa green ring:
Many people do not like Alexa blinking light and get frustrated when it does not disappear. Therefore they want to disable the green light feature on the Echo device. If you want to turn off this Alexa green ring feature, then here are some easy and effective methods to do so:
1. Restart the Echo device:
Restarting the Echo device can help in fixing the green ring on Alexa. For restarting first you have to unplug the power adapter from the power socket and wait for at least 5-6 minutes to restart the device. After that plugin, the adapter again into the power socket, and this will resolve the Alexa green ring issue.
2. Keep Alexa closer to the wifi router:
Sometimes the green ring on the Alexa is stuck because the device is not getting adequate wifi signals. This happens when you keep the Alexa device far away from the router and It does not catch proper wifi signals. So in this, you have to keep Alexa near the wifi router in the right location so that it can get proper internet.
3. Reboot the router:
In most cases, the slow, weak, and poor internet connection causes a pulsing Alexa green ring. You can fix it by rebooting the router, before rebooting unplug the router and wait for a minute and then plug in the wire and turn on the router and your device too. And check whether it is fixed or not.
4. Turn on Do Not Disturb mode manually:
The DND (Do Not Disturb) mode guarantees that you will not be annoyed by any notification. You can ask Alexa to turn on DND mode and also do it by yourself. To do so follow these steps:
- Open the Alexa app on your phone.
- Click on the three lines in the top left corner.
- Then click on devices and then on Echo & Alexa.
- After that choose your Amazon Echo device.
- Then click on the DND to enable it.
- And at the end turn on the on/off digital switch.
5. Ask Alexa to Stop the green light:
If there is still a green light after cutting the call then you can turn off all notifications on Alexa through DND (Do Not Disturb) mode. Simply ask Alexa to turn on DND mode just by giving a voice command. After giving the DND command to Alexa, it will say I won’t disturb you and after DND is turned on it will not show a green ring on the Echo device.
6. Disconnect the phone from Alexa:
It is a permanent method to fix the Alexa green ring. After disconnecting you won’t be able to receive any calls and notifications and attend calls from the phone through Alexa. Follow these steps to disconnect your phone from Alexa:
- Initially open the Alexa app on your phone.
- Then click on the devices and then on Echo & Alexa.
- Select your device and click on Bluetooth devices.
- And at the end select the devices that you want to remove and click on forget.
- Now Alexa will be removed from your phone.
7. Alexa set up help:
After going through these methods, if you are still not able to fix the Alexa green ring then the last way is to get in touch with Alexa Helpline experts, who will guide you to resolve the issue. They offer 24*7 service and help in clearing all doubts regarding Alexa.
Sum up:
There are many lights on the Echo device that show different meanings. Alexa also has a green ring that tells about incoming calls, notifications, and drop-ins. If you are tired of Alexa green ring then go through the above methods to fix this Alexa green ring issue. Certainly, these ways will help you to disable this Alexa green ring. If it is not helping you out then call the Alexa helpline they will guide you to get rid of this.
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