Are you hunting to find the solution for the Firestick Error Code 401? Unable to access various entertainment services? Don’t you want to encounter authentication or access issues? Wanna stream content, log into apps, and access certain features? If yes, we have got you covered.
In this guide, we will help you walk through the causes of the error and step-by-step solutions to fix it more efficiently. So, why are you beating about the bush? It’s the right time to dig a little deeper into this post.
Let’s go ahead.
Understanding Firestick Error Code 401
In this section, we will let you know about the literal meaning of the Firestick Error Code 401. In addition to this, we will throw a light on the list of the key factors responsible for the issue.
So, let’s delve into this section.
What is Firestick Error Code 401?
Usually, Firestick Error Code 401 appears when there is an issue with authentication, app permissions and access restrictions. This error basically occurs when you try to stream content from exclusive apps or services that need valid login credentials.
Common Causes of Firestick Error Code 401
There are various factors that can trigger Firestick error 401. These are mentioned below –
— Incorrect Login Credentials: If you have entered the incorrect usernames or passwords for your streaming apps, it can surely cause you this error.
— Expired or Revoked Subscription: Have you taken a subscription for a particular service? Has it expired or been revoked? If yes, you will surely receive a 401 error.
— App Authentication Issues: There are a few apps that may fail while verifying your login credentials. It is all because of the temporary glitches.
— Outdated Firestick Software or Apps: If you are using an obsolete version of Firestick OS or streaming apps, it can surely lead to compatibility issues.
— ISP or Regional Restrictions: In some cases, a few pieces of content may be restricted in certain locations. It leads to access denial.
— Corrupt Cache and Data: If there are accumulated cache files in streaming apps, it can surely interrupt authentication. Further, it will cause login errors.
— Network Connection Issues: Due to a weak or unstable internet connection, Firestick may stop properly connecting to the authentication servers.
How to Fix Firestick Error Code 401
Now, it’s time to troubleshoot the Firestick Error Code 401. In this section, you will be able to have a glance at the reliable tips to fix the error you are already suffering from. So, why delay resolving this? Well, it’s time to go through this section and be aware of the troubleshooting methods to resolve it….
1. Restart Your Firestick Device
Just with a simple restart, you can surely resolve minor glitches. It includes several authentication errors. Here are the steps for the same….
— Steps to restart Firestick:
- In the first step, go to Settings > My Fire TV > Restart.
- Now, wait for the device to turn off and on again.
- After that, try to log in to the app that was displaying the error.
2. Verify Your Login Credentials
In this step, you need to make sure that you are using the correct username and password for the streaming service.
— Steps to verify login details:
- First of all, try to log into the service on another device. It will be helpful to you to confirm your credentials are correct.
- After that, if you forget your password, use the password reset option provided by the streaming service.
- In the last step, once your credentials are confirmed, you can re-enter them on Firestick.
3. Check Your Subscription Status
If your subscription has expired or been cancelled, you won’t be able to access content easily. In such a situation, you can cross-check your subscription status –
— Steps to check your subscription:
- In the first step, visit the official website of the streaming service.
- Now, log into your account.
- Then, cross-check if your subscription is active.
- Finally, you need to renew your subscription. Then, you can try to access the service again on Firestick.
4. Update Firestick Software
Do you want to escape from authentication and compatibility issues? If yes, you have to update the outdated Firestick software. So, let’s see what these steps are –
— Steps to update Firestick:
- Initially, navigate to Settings > My Fire TV > About > Check for Updates.
- If you find that an update is available, install it and restart Firestick.
- Last, but not least, you need to try to log in again after the update.
5. Update the Streaming App
To escape from authentication errors, you have to upgrade the streaming app.
— Steps to update apps:
- At the beginning of the upgrading process, you need to go to Home > Apps.
- Now, select the problematic app and press the Menu button (☰) on your remote.
- Then, click More Info > Update (if available).
- Restart the Firestick and check if the error persists.
6. Clear App Cache and Data
It is damn sure that once you clear cache files, you can resolve authentication and login errors. Let’s have an eye on the steps for the same –
— Steps to clear cache:
- First of all, go to Settings > Applications > Manage Installed Applications.
- Now, select the problematic app.
- In the next step, click Clear Cache and then Clear Data.
- Finally, relaunch the app and try to log in again.
7. Reset Firestick to Factory Settings
In case, none of the troubleshooting methods given above works for you, you can perform the factory reset on your device.
— Steps to reset Firestick:
- To kick-start the process, navigate to Settings > My Fire TV > Reset to Factory Defaults.
- Now, confirm the reset and wait for Firestick to restart.
- Then, set up your Firestick again and reinstall the necessary apps.
Final Thoughts,
In short, once you follow this guide, you can systematically fix the Firestick Error Code 401. This way, you will be able to eliminate this issue and also resume streaming experience hassle-free.
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