Fix Alexa Light Ring Stuck on Spinning Colors | Step-by-Step Guide

Bearing up Alexa Light Ring Stuck on Spinning Colors? Why? Why?

You really don’t need to do so. 

To help you prevent this issue, we have curated this post. In this blog, we have mentioned the literal meaning of this issue, the factors responsible, and troubleshooting tips to resolve it.  So, what are you waiting for? Without delaying, let’s dig a little deeper into this post and troubleshoot the issue in minutes…..

Troubleshoot in Minutes

What Do Spinning Colors on Alexa’s Light Ring Mean?

Generally speaking, Alexa’s light ring uses different colours to communicate its status & spinning shades more conveniently.  It indicates exclusive procedures or issues. Here is a list of all of them. To know what they mean, you must have to glance at them…….

1. Blue and Cyan Spinning 

It indicates that Alexa is powering on or rebooting and your device is initializing. Now, you will know that after some time, the device is ready to use. 

2. Orange Spinning Light 

This means that Alexa is making efforts to connect to your Wi-Fi network. Or it can also happen that your device is in setup mode. 

3. Green Spinning Light 

A green spinning light means that the device is in an active call or Drop-In session. 

4. Purple Spinning Light 

It clearly means that the device has a Wi-Fi issue while in DND (“Do Not Disturb”) mode. 

5. Yellow Spinning Light 

This is the sign that gives you an indication about your device that has a message, notification, or delivery update for you. 

6. Red Spinning Light 

It’s once in a blue moon that Alexa spins red. This colour code is about to warn you regarding a critical error. However, in case it is solid red, it means the microphone is turned off. 

Why Is Your Alexa Light Ring Stuck on Spinning Colors? 

Are you not aware of the common causes of Alexa Light Ring Stuck in Spinning Mode? Worry not!! To help you to be aware of this issue, we have curated this section. Now, without beating about the bush, let’s have a glance at the factors responsible for this issue…..

1. Device Is Rebooting or Updating

Generally, the spinning blue and cyan light ring indicates that Alexa is rebooting or installing a software update. In case it stays spinning for an unusually long time, the upgrading procedure may be stuck. 

2. Wi-Fi Connection Issues

A spinning orange light means that your Alexa is trying to connect to Wi-Fi. Meanwhile, it is unable to establish a stable connection.

3. Alexa Stuck in Setup Mode

Whenever your Alexa is in setup mode, but in spite of that you did not complete the setup, it may surely keep spinning orange.

4. Pending Notifications or Messages

A spinning yellow light shows that Alexa has pending notifications or messages as well. As an outcome, they might cause it to stay in this mode.

5. Power Supply Issues

Due to the unstable power supply or power interruption, there may be several glitches in your device. Later on, it will be stuck in a spinning light state.

6. Hardware or Software Glitches

If there are several software bugs or hardware malfunctions, it could also cause the light ring to stay in spinning mode.

7. Alexa Unable to Connect to Amazon Servers

Suppose, you are confronting issues while connecting to the servers of Amazon. If it is, then Alexa may display a spinning blue and cyan light as well.

8. Interrupted Firmware Update

Just because of the power loss or internet disconnection, your firmware update may be interrupted. This is why, Alexa may freeze in the spinning colours state.

How to Resolve Alexa Light Ring Stuck on Spinning Colors Issue

Wanna resolve the Alexa light Ring stuck on spinning colors issue more quickly? If yes, you need to go through the key steps given below. By following the steps, you will easily troubleshoot and resolve the issue. Let’s do it…….

1. Restart Your Alexa Device

• Step: 

Initially, unplug your Alexa device from the power source. Now, wait for 30 seconds. After that, you can easily plug it back in.

• Why:

Restarting your device plays a crucial role because it enables you to clear temporary glitches that are responsible for the spinning light issue.

2. Check Your Wi-Fi Connection

• Step:

You need to make sure that your Wi-Fi is active and stable as well. In addition to this, you can also think about restarting your router and modem if it is required.

• Why: 

This is significant, because when you encounter connection issues, by reconnecting to a stable network, you can easily resolve the issue.

3. Complete the Setup Process

• Step: 

Whenever your device starts showing an orange light, all you need to do is, open the Alexa app on your smart mobile device. Now, complete the setup process.

• Why: 

You need to be aware that the Akexa device remains in setup mode until or unless it is connected to a stable Wi-Fi connection. Later on, you will come to know that Alexa is registered to your Amazon account.

4. Update Alexa’s Software

• Step: 

It will be worth utilizing the Alexa app so that you can check for firmware updates under “Device Settings.”

• Why: 

A spinning blue & cyan light may show an incomplete software update. With the installation of the latest update, you can confirm the proper functioning.

5. Factory Reset the Device

• Step: 

You can also perform a factory reset on your device. To do so, you need to hold the reset button on your device. In the next step, you can also check your Alexa model for the exclusive instructions. On the contrary, you can also utilize the Alexa app for the same.

• Why:

Resetting your device to its default settings will surely help you to fix all persistent issues. The main thing that you need to do is – restore the device to its original settings.

6. Contact Amazon Support

• Step: 

In case, none of the above steps work, you can contact Amazon customer support for more help. Apart from that, you can also prefer to replace it successfully.

• Why: 

To eliminate all sorts of persistent issues, it is better for you to get in touch with the professionals for their valuable help.

Wrapping-up, 

In nutshell, after delving into the trustworthy and effective troubleshooting tips given above, you will easily resolve Alexa Light Ring Stuck on Spinning Colors.

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