Samsung TVs are a range of televisions produced by Samsung Electronics. They are available in various sizes and styles, ranging from basic LCD models to high-end QLED models.
Samsung TVs are known for their high quality and innovative features. Samsung TVs also come with a variety of smart features, such as voice control, streaming services, and more.
They offer a wide selection of apps, allowing users to access their favorite content quickly and easily. Sometimes users face the Samsung TV error code 012 issue on their TV. We also need to understand why it is necessary.
Samsung TVs are reliable and have a long lifespan, making them a superb choice for those looking for a quality TV. Samsung TVs also have impressive picture and sound quality and are designed to be user-friendly.
Additionally, they come with a variety of features, including 4K and 8K resolution, HDR10+, and more. Furthermore, Samsung TVs come with a range of connectivity options, such as Bluetooth, WiFi, and USB-C ports, so you can easily connect your devices.
Finally, Samsung TVs are equipped with the latest security features to keep your data safe and secure. It is also necessary to fix error code 012 on a Samsung TV. Here we can discuss this error in detail.
Reasons for Samsung TV Error Code 012
When an app is run, installed, or updated, this numerical combination appears. TVs cannot connect to Smart Hubs due to network problems, which disable the Apps panel.
External factors may cause Samsung TV error code 012, so there is a need to know its reasons.
Let’s check the causes of the issue.
- Failure of a certain app
- DNS Problem
- Smart Hub works with failures
- Wrong TV settings
- Poor baseband
It is vital to fix error code 012 on Samsung TV.
Methods To Fix Samsung TV Error Code 012
You can use the below methods to fix error code 012 on Samsung TV. There is a need to follow all steps perfectly and fix the error.
Check Your Network Connection
A smartphone can be used to test your Wi-Fi signal. It’s not necessary to contact your ISP if your internet is working fine.
Lastly, your Ethernet cable may have been damaged. Besides the System Operations menu, you can also access the RF remote menu from this hidden menu.
- Go to the Settings menu on your Samsung TV.
- Now you can choose “Open Network Settings.”
- Reconnect by selecting “wired.”
There is an option to use WiFi instead.
- On your Samsung TV, open the Settings menu.
- Once again, select “Open Network Settings.”
- Select wireless rather than wired this time.
- Connect to your Wi-Fi by choosing your network, entering your credentials, and choosing your authentication method.
Here it is necessary to check whether the issue of Fix error code 012 on Samsung TV is successful or not.
Check Firmware Version
Updated firmware is a common cause of Samsung TV network errors. It is possible to update your firmware manually or automatically.
First, you can complete the process automatically. Check out the steps for automatic updates on your Samsung TV.
- You can press the Menu option on the RC while it connects your Samsung TV to the internet.
- Here you can select the “Support” option.
- There is a need to select “Software Update.”
- In the final step, click “Online.”
The firmware update of the Samsung TV will be downloaded and installed automatically.
After the update is complete, the TV will restart. If you don’t run into any problems here, you should be good to go. If your smart TV works with online apps, try them out.
Check Firmware Update Manually
You can go through these steps to check manually.
- Make a note of the model number of your Samsung TV. It will be useful to you.
- You can download Samsung support software by visiting the Samsung support website.
- In the search field, type your TV model and look for firmware updates. Take a look at the latest update, and download it.
- Take a USB flash drive and unzip the firmware file.
- Plug the USB into your Samsung TV and turn it on.
- To access the RC menu, tap the RC button.
- Select Software Upgrade, then select Support.
- We recommend USB connections over internet connections.
- When your TV detects USB, it installs the firmware update file. It will restart briefly after the update. The firmware update file contains instructions that are sent to the TV’s memory. These instructions tell the TV how to operate and install the latest software. When the update is complete, the TV will restart to ensure that the new software is running properly.
You may need to wait a while before reusing online TV apps. Here you can check whether Fix error code 012 on Samsung TV is solved or not.
Reset Samsung TV
If none of the above work, don’t worry. There are still some options available to you. Many Smart Hub users find that resetting helps solve Samsung TV error code 012.
- Samsung TV must be turned on.
- You can access the settings here.
- After choosing support, choose self-diagnosis.
- The last step is to reset the Smart Hub.
Resetting the Smart Hub will clear the existing settings and data, which will help identify any existing issues and restore the device to its original working state. After the reset, the Smart Hub will need to be reconfigured.
It is important to note that you will need to sign back into your online accounts (e.g., Netflix) after the reset. You can use all your online apps again after that.
You will also have to install all the apps that are not pre-installed on your Samsung TV. You can reset the Smart Hub if even the reset doesn’t work.
Follow the steps above, but select Reset from the Self-Diagnosis menu.
Wrapping Up
You can use the above-mentioned steps to fix the Samsung TV error code 012. It is also necessary to read all the instructions properly and follow them accordingly.
After this, you can use your Samsung TV effectively.
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